Community / Project Resources

Resource Navigators Bridge Families to Community & Clinical Services

CCI Inc. created this poster to highlight their local work to improve access to health services by creating a seamless referral system, improving WIC enrollment, providing cultural competency trainings and conducting outreach on community services. This poster was created during the CPHMC project and was presented at NWA’s Annual Conference in May 2016.

There are many factors that contribute to Montgomery County’s high quality of life; however, pockets of poverty within the county are found to have poorer health outcomes. These areas tend to have a low per capita income, are predominately minority, have high rates of uninsured individuals and a large majority of individuals who receive SNAP or Medicaid benefits. Many families may receive referrals, but do not have the self-efficacy to follow through. Other families may not choose to access primary care services due to other competing priorities. To address these issues the Healthy Jumpstart Coalition was formed to engage in community improvements. The Healthy Jumpstart coalition enables WIC participants to access services within the organization and throughout the community. The resource navigator is the link that assists families in accessing preventative services. The resource navigator facilitates the “warm handoff” technique to assist families in creating appointments with primary care physicians and encouraging them to attend their appointments. Currently there are resource navigators available at 3 CCI-WIC centers.

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Date Added
October 6, 2017