This document includes highlights from a survey that was conducted in 2017/2018 of WIC Retailer Coordinators across the country in states that are post-EBT implementation. Some of the survey findings highlighted in this report include considerations, challenges, pain points, major changes, and surprises post-implementation.
WIC State Agencies in EBT States (2018) Now You've Done It! What Next? Survey Highlights. Available online: https://thewichub.org/wp-content/uploads/2019/03/Now-You-Have-Done-It-Survey-Highlights.pdf