Technology

WIC App Modifications Needed to Improve WIC Participants’ Shopping Experience

This policy brief encourages modernization efforts to improve the shopping experience for WIC participants. The brief recommends improving WIC smartphone applications to better align their information with vendor systems to […]

2023 WIC Technology Landscape Report

Using Technology to Improve the Certification Experience for Participants and WIC Agencies This report builds upon a 2020 WIC Technology Landscape Report which sought to understand the changes to enrollment […]

Multi-state WIC Participant Satisfaction Survey: Learning from Program Adaptations During COVID

A report released by the National WIC Association (NWA), alongside researchers from the Nutrition Policy Institute (NPI) and Pepperdine University, explored WIC participant satisfaction and experience during the COVID-19 pandemic. […]

Learn About the Newly Formed WIC Technology Resource Group!

The National WIC Association (NWA) is thrilled to announce the formation of the WIC Technology Resource Group, a resource and learning partnership between NWA and Nava, a government technology consultancy and […]

Building tech: Power your mission

Learn the basics of building technology with an overview on modularity, preparing for success, and procuring technology services.

Engaging users and iterating: Power your mission

Rather than building your product based on assumptions about what users want, engage them throughout the building process to truly meet their needs.

Measuring success: Power your mission

To make sure product and program outcome success are linked, here’s a handful of measurement best practices to use during product development cycles.

Setting goals: Power your mission

Instead of purely defining goals around a functioning technology product, define what program outcomes you want the technology to help you achieve. Learn how.

California WIC Management Information System Interface for Eligibility Documentation

California WIC’s management information system, WIC WISE, has an online interface with the California Department of Health Care Services Medi-Cal Eligibility Data System (MEDS) database that contains eligibility/recipient information on Medi-Cal (Medicaid), […]

PHFE WIC: Apply via Text Message

PHFE WIC Social Media Text to Apply Sample PHFE WIC, located in Los Angeles, CA, promotes WIC with an interactive text messaging application that uses Teletask software. Outreach materials and […]