Engaging users and iterating: Power your mission
By Martelle Esposito, Eleanor Davis (Code for America), Genevieve Gaudet
Rather than building your product based on assumptions about what users want, engage them throughout the building process to truly meet their needs.
November 8, 2021
User Research for Improving Forms: https://www.navapbc.com/toolkits/conduct-user-research-to-improve-forms.html , Plain Language Templates for Users https://www.navapbc.com/toolkits/protect-privacy-and-get-informed-consent-during-research.html Available online: https://www.navapbc.com/toolkits/engaging-users-and-iterating-power-your-mission-with-human-centered-agile-technology.html